Data Request Policy

Data Request Policy

This Data Request Policy explains how customers may request access, correction, or deletion of personal information related to purchases, accounts, and communications with Mockup Studio.

Your Data Rights

Depending on your location, you may have the right to request access to the personal information we hold about you, ask for corrections, or request deletion of certain information.

Information We May Hold

We may hold information such as your name, email address, order details, billing information, customer support messages, and communication preferences.

How to Submit a Request

To submit a data request, contact us through our store contact page and include the email address used for your order or account.

Verification

Before processing a data request, we may need to verify your identity to protect your information and prevent unauthorized access.

Access Requests

You may request a copy or summary of the personal information we have related to your orders, customer support, or account activity.

Correction Requests

If your information is incorrect or outdated, you may request that we update or correct it where possible.

Deletion Requests

You may request deletion of certain personal information. Some information may need to be retained for legal, tax, fraud prevention, order history, or business record purposes.

Email Marketing

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

Third-Party Services

Some data may be processed by third-party services such as Shopify, payment processors, email platforms, analytics tools, or digital delivery services. Their own privacy policies may apply.

Contact Us

If you have questions about your personal information or want to submit a data request, please contact us through our store contact page.