Payment Policy

Payment Policy

This Payment Policy explains how payments are processed for purchases made from Mockup Studio.

Accepted Payments

Mockup Studio accepts the payment methods available at checkout. Available payment options may vary depending on your location, currency, and Shopify checkout settings.

Secure Checkout

All payments are processed through secure third-party payment providers. Mockup Studio does not store your full payment card details.

Payment Required Before Delivery

Digital products are delivered only after successful payment. If payment is declined, canceled, or incomplete, access to digital files or Canva template links will not be provided.

Currency

Prices are displayed in the currency shown at checkout. Currency conversion, exchange rates, and related bank fees may be handled by your payment provider or card issuer.

Taxes

Applicable taxes may be calculated and added at checkout based on your location, billing details, and current tax rules.

Order Confirmation

After your payment is completed, you may receive an order confirmation email with details about your purchase and access to your digital product.

Failed or Declined Payments

If your payment fails or is declined, please check your payment details, contact your card issuer, or try another payment method.

Duplicate Payments

If you believe you were charged more than once for the same order, contact us through our store contact page with your order number and payment details.

Chargebacks

If there is an issue with your order, please contact us first so we can help resolve it. Unauthorized chargebacks or payment disputes may result in removal of access to purchased digital products.

Contact Us

If you have questions about a payment or order, please contact us through our store contact page.